- Any new, unaltered item can be returned within 30 days of receipt.
- No questions asked.
- Returns must have an Utensil Rest reference number, unauthorized returns will be refused.
- Original freight charges will be credited.
- Returns require proof of purchase by referencing a valid Sales Order number or Invoice number.
1. Carefully package merchandise to avoid damage during shipment. Depending on it's condition, original packaging may not be sufficient.
3. Ship only those items for which the Utensil Rest has been issued
4. Write the customer number prominently on the outside of the package.
5. Ship package freight PREPAID (C.O.D.s will not be accepted) to:
ATT: Store Returns
American Craft and Design
999 Brickell Bay Dr #308
Miami, FL 33131
We do not offer any refunds or returns for International Orders.