- Any new, unaltered item can be returned within 30 days of receipt.
- No questions asked.
- Returns must have an Utensil Rest reference number, unauthorized returns will be refused.
- Original freight charges will not be credited, nor is Utensil Rest responsible for return shipping charges.
- Returns require proof of purchase by referencing a valid Sales Order number or Invoice number.
1. Carefully package merchandise to avoid damage during shipment. Depending on it's condition, original packaging may not be sufficient.
3. Ship only those items for which the Utensil Rest has been issued
4. Write the customer number prominently on the outside of the package.
5. Ship package freight PREPAID (C.O.D.s will not be accepted) to:
ATT: Store Returns
American Craft and Design
425 NE 22nd Street #1209
Miami, FL 33137